Shipping & Exchanges
DOMESTIC SHIPPING IS FREE!
We ship using Canada Post or if requested for additional charge Purolator,FedEx, & CanPar for most orders.
Most orders ship next day! These orders can take 3 to 10 business days for shipping even longer due to Covid-19.
All orders are completed within 48 hours of order being placed, excluding select Pyrrha pieces. If you have ordered a Pyrrha piece you will receive a separate email confirming your delivery time.
Shipping to USA is at Shopify rates. Mailed Canada Post ™ you can choose shipping option.
Canada Post Tracked Packet Mail.
Layered Charm is not responsible for any Duty, Brokerage and Taxes you may occur when receiving your order. If you would like us to use a different carrier let our creative stylists know via contact us page.
When you place an order, we will estimate shipping for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page but can change due to shipping carriers unforeseen challenges.
GUEST EXCHANGE POLICY
We will exchange most items within 30 days of delivery.
Items must be unworn and in original packaging (including product information cards where applicable) and accompany the original receipt.
ITEMS NOT AVAILABLE FOR EXCHANGE
Earrings may not be exchanged for hygienic reasons.
Any item discounted 30% or more is final sale and will not be exchanged.
Layered Charm wants to take the stress out of the exchange process.1. Email or Call our Creative Stylists for quickest and easiest way to complete the process.
We can create a return label for you and just deduct our preferred shipping cost or you can ship back to our home office for an exchange.