Shipping & Exchanges


DOMESTIC SHIPPING IS FREE! 

IN WESTERN CANADA ON ALL ORDERS OVER $250

 

QUICK SHIP 2-3 DAY SERVICE IS $24.50 & up. We ship using Canada Post or CanPar for most orders. 

Orders under $250.00 are a rate $15.00 & up. These orders can take 3 to 10 business days for shipping.

All orders are completed within 48 hours of order being placed, excluding select Pyrrha pieces. If you have ordered a Pyrrha piece you will receive a separate email confirming your delivery time.

INTERNATIONAL SHIPPING
Shipping to USA Flat Rate $22.50.  Mailed Canada Post Tracked Packet™ 4-7 business days.

Canada Post Tracked Packet Mail.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.Layered Charm is not responsible for any Duty, Brokerage and Taxes you may occur when receiving your order. If you would like us to use a different carrier let our creative stylists know via email


When you place an order, we will estimate shipping for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

 

GUEST EXCHANGE POLICY

We will exchange most items within 30 days of delivery. 

Items must be unworn and in original packaging (including product information cards where applicable) and accompany the original receipt.

ITEMS NOT AVAILABLE FOR EXCHANGE

EARRINGS

Earrings may not be exchanged for hygienic reasons.

DISCOUNTED ITEMS

Any item discounted 30% or more is final sale and will not be exchanged.

 

Layered Charm wants to take the stress out of the exchange process. 

1. Email or Call our Creative Stylists for quickest and easiest way to complete the process.
We can create a return label for you and just deduct our preferred shipping cost or you can ship back to our home office for an exchange.

Don't hesitate to reach out to us for more information.