Forever Friends

We will package your order within 24 to 48hours of your order being placed. If any items are unavailable one of our team members will reach out to you via email or phone to provide a status update and await your confirmation. We ship out usually next business day. If your order has express shipping then we make every effort to priority ship.

Yes! We work with many suppliers from around the world and will do what we can to get you an option if available. Looking for a Pyrrha talisman, not on our website, we place custom orders every week and we can usually get you one within 10 business days (excluding Christmas and peak demand seasons)

Yes, you can! Layered Charm standard length is 18" for our sterling silver (Stainless steel necklaces are paired with a 24" chain.) but you can request a chain swap for a 16" or a 20" at no charge.  Simply in the notes section indicate chain swap and what preferred length you want and place an order.  If you want a thicker or different chain in the notes indicate want a different chain and place an order. Our team will reach out to you with some options (additional fees may apply with a chain upgrade) 

If you have any issues in the first 45 days we will fix, replace, or offer store credit. Rest assured Layered Charm does rigorous testing of our jewelry collection. We test the overall quality in three areas 1.)Plating -(if plated in rhodium, gold or rose gold.)  We make sure items are triple plated for longer life. 2.) Build and Craftsmanship - We want the jewelry piece to last with normal wear. 3.) Design - Make sure no imperfections 

Place an order over $75 dollars and recieve free shipping with tracking via Canada Post or USPS.

Need an item same day? Order for pick up at any of our locations.

Need more information, or have a question? We want to help. Email Us and we will respond quickly.