Heart from Above

We will package your order within 24 to 48hours of your order being placed. If any items are unavailable one of our team members will reach out to you via email or phone to provide a status update and await your confirmation. We ship out usually next business day. If your order has express shipping then we make every effort to priority ship.

Yes! We work with many suppliers from around the world and will do what we can to get you an option if available. 

Yes, you can! Layered Charm standard length is 18" for our sterling silver (Stainless steel necklaces are paired with a 24" chain.) but you can request a chain swap for a 16" or a 20" at no charge.  Simply in the notes section indicate chain swap and what preferred length you want and place an order.  If you want a thicker or different chain in the notes indicate want a different chain and place an order. Our team will reach out to you with some options (additional fees may apply with a chain upgrade) 

At Layered Charm, we stand by our quality. If you have any manufacturer defects within 60 days, we’ll repair, replace, or offer store credit—no hassle. Every piece undergoes strict testing to ensure:

1. Solid Craftsmanship– Every piece is scrutinized to meet Layered Charm’s highest standards.
2. Flawless Design – No imperfections, just perfect pieces.

Shop with confidence—our jewelry is made to last.