DOMESTIC SHIPPING IS FREE!
We ship using Canada Post or if requested for additional charge Purolator,FedEx,UPS & CanPar for most orders.
Most orders ship within 24-48 hours. These orders can take approximately 3 to 10 business days for shipping (weather and holiday season can affect times) .
All orders are completed within 48 hours of order being placed, excluding select Pyrrha pieces. If you have ordered a Pyrrha piece you will receive a separate email confirming your delivery time.
Canada Post Tracked Packet Mail.
We ship using Canada Post/USPS tracked shipping. Layered Charm is not responsible for any Duty, Brokerage and Taxes you may occur when receiving your order. If you would like us to use a different carrier let our team know via our contact us page.
When you place an order, we will estimate shipping for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page but can change due to shipping carriers unforeseen challenges.
GUEST EXCHANGE POLICY
We will exchange most items within 30 days of delivery.
Items must be unworn and in original packaging (including product information cards where applicable) and accompany the original receipt.
ITEMS NOT AVAILABLE FOR EXCHANGE
Earrings may not be exchanged for hygienic reasons.
Any item discounted 30% or more is final sale and will not be exchanged.